How Valvia works

Partner stores pay Valvia a commission when you buy through our link. Once the store confirms your order, we pass part of that commission to you as cashback.

Three stages

1. Discover an offer

Open a store's offer on Valvia. Check the cashback rate, eligible products, exclusions and expected confirmation time.

2. Complete an eligible action

Click through to the store and complete your purchase in the same browser session, following the offer's conditions.

3. Receive cashback

Your reward shows as pending until the store confirms the order. Confirmed cashback can be withdrawn to UPI or your bank.

Where your reward is

Every reward shows one of these statuses. Timings are typical and vary by store.

  1. Tracked

    Purchase recorded

    The store reports your order, usually within 72 hours.

  2. Pending

    Return window

    Typically 30–90 days while returns and cancellations are possible.

  3. Confirmed

    Approved

    The store approves the order. Cashback joins your withdrawable balance.

  4. Declined

    Not approved

    Returned, cancelled or outside the offer conditions. A reason is shown where available.

  5. Paid

    Withdrawn

    Sent to your UPI ID or bank, usually within 7 business days of your request.

Help your purchase track

Stores credit Valvia only when they can see you arrived from our link.

Do

  • Start from Valvia every time, even at stores you use often
  • Finish the order in the same visit and browser
  • Allow cookies while you shop
  • Use only coupons listed on the Valvia offer
  • Keep your order confirmation until cashback is confirmed

Avoid

  • Switching to the store's app unless the offer includes app orders
  • Visiting other coupon or cashback sites before buying
  • Ad blockers or browser settings that block tracking
  • Completing a cart you started before clicking through
  • Paying with excluded methods such as gift cards or store credit

Withdrawing cashback

  • Withdraw confirmed cashback to a UPI ID or Indian bank account in your name
  • Valvia charges no withdrawal fee
  • Any minimum withdrawal amount is shown before you request a payout
  • We may verify your account before the first payout to prevent fraud

Purchase not showing?

If a purchase hasn't appeared within 72 hours, contact us within 30 days of the purchase date with the store name, order ID, date and amount. We'll raise it with the store and tell you the outcome. The store makes the final decision on missing claims.

Report a missing purchase

Common questions

Why is my cashback lower than I expected?

Cashback is calculated on the order value the store reports, which usually excludes taxes, delivery charges, fees and discounts. Partial returns reduce it too.

Why does confirmation take weeks?

Stores confirm orders only after their return and cancellation window closes. Valvia can confirm your cashback only once the store does.

Can a store change its offer?

Yes. Stores can change or end offers at any time. The rate shown when you purchased is the one that applies, subject to the store's confirmation.

Can pending cashback be declined?

Yes, if the order is returned or cancelled, or doesn't meet the offer conditions. See the Cashback & Rewards Terms.